Tensid recognises that customers expect a consistently high standard of product and service.
Customer satisfaction is the keystone to our success and reputation.
We will achieve this through the involvement of all employees in a systematic and disciplined approach to business that helps us
- achieve our business objectives
- continually improve our operations
- meet all applicable requirements including those of our customers and of ISO 9001: 2015.
We will constantly strive to:
- provide an outstanding quality of service
- set the highest possible standards
- be vigilant and innovative in meeting our customers’ needs and expectations
- deliver what we promise.
Our quality policy is communicated to all staff and relevant interested parties.